Question 1

Do you work with insurance companies?

Accepted Answer

Yes. Jadi Collision Specialists works with most insurance companies serving Palm Beach County. We help document damage, manage claim paperwork, and communicate supplements so you are not stuck in the middle. Bring your claim number when you can; we coordinate the rest and explain coverage and deductibles before work begins.

Question 2

How long does collision repair take?

Accepted Answer

Timelines depend on damage severity, parts availability, and whether structural work is required. Minor body and bumper jobs may finish in a few days; major collision repair can take one to several weeks. After an in-person inspection at our Delray Beach shop, we give you a written timeline — not a guess from photos alone — and update you if insurer supplements or backordered parts change the schedule.

Question 3

What does the lifetime paint labor warranty cover?

Accepted Answer

Our lifetime paint labor warranty covers paint labor under normal use conditions when we perform the refinish. Restrictions apply — for example, neglect, further accidents, or non-related damage are not covered. We review warranty terms with you before work starts so expectations are clear.

Question 4

Are walk-ins welcome?

Accepted Answer

Yes. Walk-ins are welcome Monday through Friday 8:00 AM – 6:00 PM and Saturday 8:00 AM – 1:00 PM. For larger collision estimates, calling ahead helps us reserve inspection time.

Question 5

Do you offer price matching?

Accepted Answer

Yes. We will price-match a written estimate from a reputable collision or body shop for comparable scope and materials. Bring the written quote to your appointment and we will review it line by line.

Question 6

Is my vehicle stored securely during repair?

Accepted Answer

Yes. Vehicles stay in our fenced, lighted, secure facility for the duration of the repair. We do not leave customer cars on open street parking overnight.

Question 7

How do I get an estimate?

Accepted Answer

Call (561) 265-2439, request an estimate online, or walk in during business hours. Instant estimates are available after we inspect your vehicle. Optional online damage intake can speed the first conversation — final pricing is always confirmed in person.

Question 8

Can I start an estimate online?

Accepted Answer

Yes. You can map damaged panels, add insurance and drivability details, and upload photos through our online estimate tool. A certified estimator reviews it and follows up with next steps. It is not a final price — for collision, frame, or multi-panel damage we confirm everything in person at 402 SE 5th Ave, Delray Beach.

Question 9

Do you repair luxury, exotic, or classic vehicles?

Accepted Answer

Yes. Our team handles daily drivers, light trucks, luxury brands, classics, and specialty finishes using factory-aware methods and the Bourne Refinishing System for color match. Tell us the year, make, and model when you book so we can plan materials and panel access.

Question 10

Do you offer paintless dent removal?

Accepted Answer

Yes. Paintless dent removal (PDR) is ideal for door dings, hail dimples, and minor creases when the factory paint is intact. If the paint is cracked or the metal is stretched beyond PDR limits, we recommend traditional body and refinish instead.

Question 11

Do you repair boats?

Accepted Answer

Yes. We provide boat exterior repair and restoration for Palm Beach County vessel owners — gelcoat, exterior refinish, and cosmetic restoration. Call ahead so we can confirm haul-in logistics and material needs.

Question 12

What certifications does your team hold?

Accepted Answer

Our technicians hold ASE Master and I-CAR Platinum credentials. We are also EV repair certified and use the Bourne Refinishing System for guaranteed color match on paint work.

Question 13

Do you offer emergency repair services?

Accepted Answer

Emergency services are available when urgency requires it — for example, vehicles that are not drivable or need priority insurance documentation. Call (561) 265-2439 and describe the situation so we can prioritize intake.

Question 14

What areas do you serve?

Accepted Answer

We are based in Delray Beach and serve drivers across Palm Beach County — including Boca Raton, Boynton Beach, Lake Worth, and West Palm Beach — plus tow-in work from broader South Florida depending on your insurer and towing provider.

Question 15

Do you speak Spanish?

Accepted Answer

Yes. Our shop communicates in English and Spanish so customers and families can understand estimates, timelines, and insurance steps without a language barrier.

Frequently asked questions.

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